Services

Services

After-sales Service


With 15 years of dedicated experience in the R&D, production, sales , after-sales service of atomization equipment, advanced metal powders, and magnetic materials, we have established a professional pre-sales, in-sales, and after-sales service team based on the international quality assurance system to ensure timely response and premium customer support. 

Atomization Equipment

Installation & Debugging


Turn Key Service and Training


Continuous technology iteration


24-hour response, remote troubleshooting


Equipment Customization


Advanced Metal Powders

On Time Delivery & Acceptance Assurance

Provide complete batch quality inspection report to support on site re-inspection by customers.

Quick Response to Quality Issues

Traceable quality system set to track full production process of each batch powder.

24 hour response to coordinate and address quality issues

Powder Customization and Inventory Guarantee

Support small batch customization, including special particle size demands and alloy composition adjustments

Provide exclusive inventory reservation services for bulk customers to guarantee on-time order delivery. 

Long Term Technical Value-Added Service

Provide customers with free sample tests and property upgrade advice. 

Magnetic Materials

On Time Delivery & Acceptance Assurance

Provide complete batch quality inspection report to support on site re-inspection by customers.

Quick Response to Quality Issues

Traceable quality system set to track full production process of each batch powder cores

24 hour response to coordinate and address quality issues

Material Customization and Inventory Guarantee

Support small batch customization, including non-standard dimensions and tailored permeability

Provide exclusive inventory reservation services for bulk customers to guarantee on-time order delivery. 

Application technology adaption support

Provide specific application-oriented powder core selection guidelines.

Assist in solving practical application issues such as magnetostriction and temperature rise control. 

Long Term Technical Value-Added Service

Share up-to-date powder core technology and energy effectiveness upgrade trends.

Provide customers with free sample tests and property upgrade advice.